How to Apply for the NDIS: A Step-by-Step Guide

Nov 06, 2025

Applying for the National Disability Insurance Scheme (NDIS) might initially seem intimidating, with all that paperwork, eligibility testing, and technical language to navigate. However, it’s important to remember that it’s not as complex as it may seem. Once you understand what’s involved in the NDIS application process, you’ll realise it’s a straightforward journey you can confidently handle.

This guide walks you through each step of how to apply, from checking your eligibility to gathering your evidence and submitting your Access Request. Whether you’re applying for yourself or a loved one, this article helps you stay informed and supported throughout.

What Is the NDIS?

The National Disability Insurance Scheme (NDIS) is an initiative by the Australian Government that provides NDIS funding to individuals with permanent and significant disabilities. It helps participants access the support and services they need to become more independent and achieve their goals—learning new skills, finding employment, joining community activities, or improving daily living.

If you have a disability that impacts your ability to engage in everyday life, the NDIS can be a transformative opportunity for you. And it all begins with one crucial step: applying.

Registered NDIS Provider Logo
Registered NDIS Provider Logo

Step 1: Determine If You’re Eligible

Before applying, check if you meet the NDIS eligibility requirements.

You may be eligible if you:

  1. Reside in Australia (as a citizen, permanent resident, or Protected Special Category Visa holder).
  2. Are under 65 years when you apply.
  3. Have a permanent and substantial disability that affects your ability to perform daily tasks or participate in work, education, or social activities.

Tip: The NDIS assesses how your disability affects your daily functioning, not just your diagnosis.

If you’re unsure, use the NDIS Eligibility Checklist or call 1800 800 110 for guidance.

Step 2: Gather the Right Information

Once you believe you’re eligible, start preparing. Having the right documents and evidence strengthens your application.

You’ll need:

  • Personal details and proof of residency (e.g., Medicare card or passport)
  • Medical evidence such as reports from your GP, therapist, or specialist explaining:
    • Diagnosis
    • Daily life impact
    • Ongoing nature of the condition
    • Supports you currently use or need long-term

 Tip: Ask your healthcare providers to use simple, clear language when describing how your disability affects your everyday life.

Step 3: Make an Access Request

You can start the process by submitting an Access Request in three ways:

  1. Calling 1800 800 110
  2. Requesting a form (PDF or printed)
  3. Visiting a local NDIS or partner office

You’ll need to provide information about your disability, current supports, and consent for sharing medical records.

Tip: A family member, carer, or support coordinator can assist you with the form if needed.

Step 4: Submit Supporting Evidence

Attach your supporting evidence with your Access Request or have your healthcare provider send it directly. Strong evidence highlights how your disability affects your ability to function and includes details about your need for disability support in Australia.

Step 5: Wait for the Decision

The NDIA (National Disability Insurance Agency) reviews your request, usually within 21 days. You may receive:

  1. Access Approved – You become an NDIS participant.
  2. Access Not Approved – You’ll receive a letter explaining the reasons and how to request a review.

Step 6: Write Your NDIS Plan

Once approved, you’ll meet with a planner or Local Area Coordinator to create your personalized plan. This plan includes your goals, the types of supports you need, and the categories of NDIS support services such as Core, Capacity Building, and Capital.

Example goals:

  • Learn independent living skills
  • Improve mobility and health
  • Build community participation

Step 7: Choose How You’ll Manage Your Money

You can choose between:

  1. Self-Managed – You handle payments and claims.
  2. Plan-Managed – A registered NDIS plan management provider handles finances while you choose your supports.
  3. NDIA-Managed – The NDIA pays providers directly.

 Most participants prefer plan management for convenience and flexibility.

Step 8: Start Accessing Supports

With your plan active, you can access a range of services like:

  • Therapy (occupational, physio, or speech)
  • Community participation programs
  • Assistive technology and mobility aids
  • Home modifications or transport

You can switch providers anytime for better outcomes.

Step 9: Review and Update Your Plan

Your plan is reviewed annually. You can request updates if your needs or circumstances change. Keep progress notes and receipts to ensure you receive the right level of support.